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Ageless Hydrodermabrasion Serums FAQ

Welcome to our FAQ section! Here, we’ve compiled answers to the most common questions about our products to help you make informed decisions and get the most out of your purchase.  Whether you’re curious about how our products work, their benefits, or how to use them effectively, you’ll find everything you need right here. If you don’t see your question answered, feel free to reach out—we’re always here to help!

Where is Ageless Serums formulated and produced?

The serums are made in the United States. The formulator is in accordance to FDA Good Manufacturing Practices.

Water is Water?

Water is the key ingredient.T he water we drink, i.e. tap water is different in every part of the country and commonly contains small bacteria, colloids, chlorine, algae even fecal matter. Bottled water has minerals added so it has a taste. Distilled water has no minerals. United States EPA governs the standards for all water. Pharmaceutical-grade water has 8 different categories and is regulated by the United States Pharmacopeia standards. The water that is graded USP Water for injection has gone through an extensive purification process to remove everything but the water. 

Our thoughts are if you use an infusion-type device, wouldn’t you want to infuse only the purists of water?

Ageless Serums cost less so what's missing?

Actually, the largest part of any serum/solution is the water. Ageless Serums base is a pharmaceutical grade water which is more expensive than common purified water. We use more ingredients to improve our serums.

We are a small company that carefully maintains lower expenses which allows us to maintain lower prices for you.

How do I know the product is safe and quality assured?

All our products are manufactured in accordance with Good Manufacturing Practices as outlined in the Code of Federal Regulation. Certified chemists created the formulations as well as tested products to meet cGMP standards. The labels and ingredient list is also regulated by the FDA. We will gladly send you a copy of our Material Safety Data Sheet on our serums.

Will I invalidate my warranty because your serums are not brand specific?

First, warranty coverage is one year. 

I’m not a lawyer but refer to federal warranty laws, i.e. Magnuson-Moss Warranty Act. 

“Tie-In Sales” Provisions Generally, tie-in sales provisions are not allowed. Such a provision would require a purchaser of the warranted product to buy an item or service from a particular company to use with the warranted product in order to be eligible to receive a remedy under the warranty. The following are examples of prohibited tie-in sales provisions.

In order to keep your new Plenum Brand Vacuum Cleaner warranty in effect, you must use genuine Plenum Brand Filter Bags. Failure to have scheduled maintenance performed, at your expense, by the Great American Maintenance Company, Inc., voids this warranty.

A customer recently said  “You use after-market car parts and GM doesn’t void my warranty”

Do you use ink cartridges or paper for your printer from the name company?

Have you used a generic product, pharmaceutical, cosmetics, etc…

The brand serums have two different viscosities, meaning one is water-based and the second is cartridge serum(denser, higher viscosity) It’s a vacuum system that doesn’t monitor anything but the amount of vacuum. It is my opinion that clogging of the system happens from the higher viscosity serums. This is the reason you are asked to place the handpiece into a bowl of cleaner after their usage.

What is the minumum order?

Our minimum order is $200?

Setting up hydrodermabrasion in your spa can be a great way to offer clients a popular, non-invasive skincare treatment. Below is a list of frequently asked questions (FAQs) to help you understand the process and requirements for adding hydrodermabrasion to your spa services:

What equipment do I need for hydrodermabrasion?

  • You will need:
    • A hydrodermabrasion machine 
    • Disposable tips or nozzles for the machine.
    • Serums and solutions for exfoliation, hydration, and infusion.
    • A comfortable treatment bed or chair.
    • Basic skincare tools (gloves, towels, etc.).

How much does hydrodermabrasion equipment cost?

The cost of hydrodermabrasion machines can range from 5,000 to 5,000 to 30,000, depending on the brand, features, and included accessories.

Additional costs may include serums, disposable tips, and maintenance.

 

Do I need special training to perform hydrodermabrasion?

Yes, proper training is essential. Most manufacturers offer certification courses to teach technicians how to operate the equipment, customize treatments, and ensure client safety. Check with your equipment provider for training options.

How do I choose the right hydrodermabrasion machine?

  • Consider the following factors:
    • Serum Cost
    • Features: Choose a machine with customizable settings for different skin types.
    • Cost: Balance your budget with the machine’s capabilities.
    • Support: Ensure the provider offers training, maintenance, and customer support.

How do I market hydrodermabrasion services?

Use the following strategies:

    • Highlight the benefits (e.g., glowing skin, reduced pores, hydration).
    • Offer introductory discounts or package deals.
    • Share before-and-after photos on social media.
    • Educate clients through blog posts, videos, or consultations.

How do I ensure client safety during hydrodermabrasion?

  • Follow these steps:
    • Conduct a thorough skin consultation before treatment.
    • Use disposable tips to prevent cross-contamination.
    • Avoid treating clients with active acne, rosacea, or open wounds.
    • Follow proper sanitation protocols for equipment and tools.

What are the ongoing costs of offering hydrodermabrasion?

  • Ongoing costs include:
    • Disposable tips and nozzles.
    • Serums and solutions.
    • Maintenance and servicing of the machine.
    • Marketing and promotional expenses.